Page 27 - Raise Your Game: 13 Social Success Stories
P. 27

With over 370 years of service, Post O ce is the UK’s largest retail network and the largest  nancial services chain in the UK with more branches than all of the UK’s banks and building socie es put together. They also have growing direct channels such as contact centers and online—meaning they’re there for more customers,
in more ways. They have connected communi es and customers with the products and services they need for centuries—and that isn’t going to change. But Post O ce is now more than it ever was—an independent mul -channel business, with a vibrant, fast- growing  nancial services business, separated from Royal Mail and embarking on a new era of growth, moderniza on and customer excellence in serving the UK popula on.
6.01%
AVERAGE ENGAGEMENT RATE ON TWITTER
866%
increase
#LoveSundays
TRENDED ORGANICALLY
IN BRANCH FINDER PAGE VIEWS VERSUS PREVIOUS WEEKEND
2M+
IMPRESSIONS ON TWITTER
“We were using lots of di erent tools like TweetDeck and Hootsuite, but it was very  me intensive and challenging to keep track of everything as our digital e orts scaled. Lithium Reach helps us consolidate all of our customer conversa ons into a single tool.”
— Darren Jones, Social Media Manager
CASE STUDY
2016 LITHY ENTRY
WATCH THEIR SUCCESS STORY
VISIT THEM ON TWITTER


















































































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