Customer Success
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The power of one platform

Engage your Total Community and connect your most passionate customers across all digital touchpoints.

Why choose Lithium?

Drive sales

Lower service costs

Grow brand advocacy

Increase customer satisfaction

Boost loyalty & retention

See the Lithium Difference

Skype's Community improved first contact resolution to70%

Find out how

British Gas reduced customer service response times to under2.5 hours

Find Out How

Barclaycard increased customer retention by25%

Find out how

giffgaff pushed the share of support questions answered by its community to100%

Find Out How

Sony Europe's Community saw a total benefit of over4M

Find out why

Sky achieved an NPS for community support of64%

Find Out How

Contact us

36-38 Hatton Garden
London, EC1N 8EB, UK

  • (+44) 203-695-8750