Customer Success
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41-50 of 100 News Items in 2015
September 14, 2015 - Medium

Lithium CTO, Sunil Rajasekar, shares how having an end-to-end (e2e) understanding— from understanding the customer and the problem they are trying to solve, all the way to how the applications are run and maintained in production—is critical to creating market-leading applications that actually delight customers.

September 4, 2015 - BizCommunity

BizCommunity sat down with Lithium's Chief Scientist, Dr. Michael Wu, to discuss his insights around how all things digital have changed life as we know it.

August 27, 2015 - Holmes Report

The Holmes Report partnered with Racepoint Global to explore the current state of technology PR at the 2015 Technology Roundtable in Cupertino, California. The roundtable included a group seasoned Silicon Valley PR veterans, including Lithium VP of Corporate Communications, Eric Brown.

August 26, 2015 - Marketing Magazine

Measuring your company’s social media ROI may be more complicated that you thought, writes Joe Cothrel.

August 25, 2015 - City A.M.

There's a lot of chatter out there - so who should you be listening most closely to? Using Klout, City A.M. uncovered some of the most influential of economists from institutions like HSBC and UBS to think tanks and business schools based in the UK and Ireland who tweet about everything ranging from what Chancellor George Osborne is up to, to the goings on of Threadneedle Street, as well as how the Greek debt crisis could affect the UK.

August 17, 2015 - Marketing Land

Smart brands know that everyone owns the customer experience. Lithium CMO and Marketing Land columnist, Katy Keim, discusses the steps to becoming a truly customer-focused brand.

August 15, 2015 - Brand Republic

Brand Republic asked Klout to run the numbers on social media influencers in the UK's marketing and advertising industry. We hope that by browsing this list, you'll find new people who you think are worth following, and pick up a few tips on Twitter techniques and popular tools.

August 13, 2015 -

Where once they worked mostly to get their clients in print, more PR professionals now are needed to curate a company's Web content, devise online campaigns, and develop strategies to deal with complaints and maintain corporate reputations.

August 12, 2015 - Marketing Tech

EMEA Marketing Director, Fabrice Etienne, discusses what the Klout score is, how it is measured and what influence means.

August 11, 2015 - VentureBeat

Epsilon is now flavoring its email marketing with insights from social media, thanks to a new partnership with social experience provider Lithium/Klout, announced today.

41-50 of 100 2015