Cosmetics company Sephora benefits from the launch of its Lithium-powered online brand community, demonstrating the importance of online community brand engagement.
Lithium VP of Marketing, Mike Schanker, shares why democratizing customer experience is key to profitability and customer success for SaaS companies
Business Insider recently released a list of the 50 most powerful companies in America using factors such as fiscal revenue, number of employees, press mentions, and social media influence, as ranked on a scale of 1 to 100 by Klout, a site that analyses social-media influence of companies and individuals across all platforms.
Learn more about staffing, contact centers, customer service and how to create a killer contact center culture at Lithium customer, StubHub.
Customers are becoming much more vocal in telling us about what’s important to them. How (and when) we respond to that feedback as well as how we deliver an enhanced experience based on those customer insights is truly the defining factor of a savvy and successful brand.
In the middle of Times Square New York, at the NASDAQ Center, Lithium’s Eric Channing Brown hosted a session titled, “Your Digital Strategy is Killing You...Learn How Total Community Can Save You” with panelists representing GoPro, Kaplow Communications and Skype – check out some of the highlights of the session.
How companies should choose it, when they should lose it, and why they should take cues from it
Diversity isn't just having more women or people of color in the room. It means professionals from different socioeconomic backgrounds, sexual orientations, political and religious beliefs, and even physical abilities.
In episode 3 of The Future of Work Show, Forbes contributor, Jacob Morgan, goes inside the office of Lithium Technologies. Recently relocated from Emeryville to a beautiful new office space in downtown San Francisco, Lithium was ranked as one of the best places to work by Glassdoor.
Power comes in many forms, but it boils down to having influence: over people, resources, and the global conversation. Major corporations often wield more power than individuals, so we decided to break down which ones command the most. To determine how powerful each company is, we factored together fiscal 2014 revenue, number of employees, press mentions on Google News over the past year, and social media influence, as ranked on a scale of 1 to 100 by Klout, a site that analyzes social-media influence of companies and individuals across all platforms.