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In the News

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191-200 of News Items
February 18, 2015 - The Drum

Price isn’t the only metric customers are looking for when it comes to choosing their retailer. Customer experience and service is becoming the new battlefield of the UK retail industry. Katy Keim shares her thoughts on how grocery retailers can put customers back into the heart of the operation.

February 17, 2015 - Inc. Magazine

Many people call it "fluffy" or not a true indicator of online influence. But the simple fact is, Klout still wields great influence itself.

February 16, 2015 - CMO Magazine

SANE Australia details how an investment into forums technology in enabling it to help interaction between Australians with a mental illness

February 16, 2015 - MediaPost

We spend tons of time reading the trade press and business mags to better understand engagement and its many shades of grey. But sometimes, in spite of all those great published insights, a light bulb goes off when and where you least expect it. Lithium CMO and MarketingDaily contributor Katy Keim shares her thoughts on what "The Tonight Show's" Jimmy Fallon teaches us about engagement.

February 12, 2015 - Houston Chronicle

Don’t wait for the Sunday circulars to figure out the best food deals in Houston. Just use Twitter. Lithium used its recent acquisition Klout to determine the rankings for the best Twitter accounts in the competitive world of selling you things to eat.

February 4, 2015 - destinationCRM

The social community platform has become an effective customer service tool.

February 3, 2015 - Digital Marketing Magazine

In our ‘always-on’ world, things that used to evolve over months or years can now change in an instant. Trends, which traditionally have a long, slow development, today go in and out of fashion with the click of a button. So with this in mind, how can you make sure your brand doesn’t become a passing trend?

January 27, 2015 - Sporting News

What if the stars of the teams (and others involved with the Super Bowl this year) were compared based on social media prowess? We’ll, that’s exactly what Klout has done. Check out some interesting stats about the Super Bowl from Klout.

January 18, 2015 - Huffington Post

Extreme expectations can absolutely become outstanding satisfaction. Lithium President & CEO, Rob Tarkoff, shares his top tips for helping the world's best brands navigate this era of extreme consumer expectations.

January 19, 2015 - Bloomberg Businessweek

Robert Tarkoff, Chief Executive Officer at Lithium Technologies, talks with Bloomberg Businessweek's Hans Nichols about consumer expectations of technology and how smaller companies can meet customer needs. He speaks from the Digital Life Design Conference in Munich on “The Pulse.”

191-200 of News Items