Lithium Announces Developer Nation
San Francisco – 20 May, 2011 – Lithium, the leader in Social Customer Solutions, today introduced Lithium Developer Nation, a program that enables system integrators, deployment partners, and interactive agencies to create vibrant new experiences that extend Lithium’s Social Customer Suite to better meet the needs of its enterprise clients.
Charter partners have already developed social customer experiences using the Lithium platform and over one billion calls have been made to its REST API so far in 2011. Lithium partners have developed integrated social support and commerce applications in use at over a dozen global brands, including Research in Motion, Limited (RIM) and British Telecom. Social applications are now embedded in the workflows and analytics at key points in the purchase and support experience.
With this launch, the Lithium DevNation can help clients:
"Our customers are so fanatical about giffgaff and its community that they’ve already written some iPhone apps without any help," said Vincent Boon, Head of Community for giffgaff, the fastest growing telecommunications company in the UK. “Now with this, Lithium is enabling customers to have a single, continuous experience with us wherever they are, whether they are managing their account or asking questions of a peer. We are excited about the way that Lithium is allowing us to extend the power of our community in new ways."
To help its Developer Nation achieve maximum success in building tailored solutions, Lithium has dedicated significant resources to the program, including the following:
All of the above is available today to all premier Lithium partners at: http://devnation.lithium.com.
“Anyone can build a partner program,” said Paul Greenberg, industry analyst and author of CRM: At the Speed of Light. “Lithium has gone further than that and built an ecosystem that’s genuinely useful for customers. They are connecting partners to deliver better solutions and create a single place for them to collaborate.”
Your customers are everywhere. Lithium helps you find your social customers, understand their influence, and build lasting relationships. For market leaders such as Best Buy, AT&T, Research In Motion Limited (RIM), Univision, and PayPal, Lithium is the leading provider of social customer solutions that deliver real business results. The Lithium Social Customer Suite offers complete social monitoring, a comprehensive community platform, and actionable analytics across millions of blogs, forums, and social networking sites. Our technology is proven in high-volume, growth environments and provides security, open and custom APIs, and multi-language support. Founded in 2001, Lithium is privately held with headquarters in Emeryville, California. For more information, visit www.lithium.com. Or, engage with us on Twitter, Facebook, and our community – the Lithosphere.