Lithium
Products
Customer Success
Resources
About
Community
USA USA UK France Deutschland APAC
FILTER BY YEAR
11-16 of 16 Press Releases in 2013
April 24, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced that it joins the SAP® PartnerEdge® program as an SAP software solution and technology partner.

View Full Release
April 23, 2013

Lithium Technologies, the leader in Social Customer Experience, today kicked off its Lithium Network Conference (LiNC) 2013. During the three-day event, Lithium will unveil significant technology breakthroughs and strategies that provide brands with a blueprint to drive a transformational change by engaging with social customers across their own web properties and applications, as well as public social networks.

View Full Release
April 8, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced its lineup of speakers and session tracks for its upcoming Lithium Network Conference (LiNC) 2013. This year’s event will feature keynotes from acclaimed statistician, political forecaster and New York Times best-selling author Nate Silver, as well as a broad cross section of the world’s biggest brands and Lithium CEO Rob Tarkoff.

View Full Release
February 21, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced it has promoted Misha Logvinov to the newly created role of Senior Vice President and Chief Customer Officer (CCO). This promotion builds on Lithium’s relentless focus on the long-term success of its global customers.

View Full Release
February 19, 2013

Lithium Technologies, the leader in Social Customer Experience, today published results from a global study that reveals telecoms that invest in on-domain social platforms have more confidence in the customer experiences they deliver. As it becomes increasingly difficult for telecoms to deliver exceptional customer experiences, those infusing social across their entire businesses have emerged as clear market leaders.

View Full Release
January 7, 2013

Aspect Software, a leading provider of next generation customer contact and enterprise workforce optimization, today announced the launch of Aspect® Social, a cloud-based offering that aligns interactions organizations have with customers on Facebook, Twitter, blogs and online communities with their overall customer contact operations. Companies can move beyond passive social channel monitoring and delivering ad-hoc responses, to empowering contact center agents to expertly act in a disciplined, timely way on inquiries or comments in the social sphere or even proactively engage customers in anticipation of disruptive events such as power outages or travel delays.

View Full Release
11-16 of 16 2013