Customer Success
USA USA UK France Deutschland APAC

Lithium Announces Winners of 2013 Social Customer Excellence ‘ Lithy’ Awards

Lithium Announces Winners of 2013 Social Customer Excellence ‘ Lithy’ Awards

Company Certifies More than 300 Community Managers, Social Strategists Worldwide

EMERYVILLE, Calif. - May 7, 2013 - Lithium Technologies, the leader in Social Customer Experience, today announced the winners of the company's annual Social Customer Excellence ("Lithy") Awards. The 2013 Lithy winners, announced at the company's annual Lithium Network Conference (LiNC) 2013, were selected from more than 50 entries—a new record—by some of the world's largest brands across seven categories of social customer experience excellence.

The Lithy awards recognize excellence in using the Lithium Social Customer Experience Platform™ to engage customers on an entirely new level to solve problems, create new products and innovate to create true, measurable business value.

"The No. 1 value at Lithium is taking customer success personally, and I'm honored that a record number of our customers shared the stories behind their success with us and the entire Lithium community," said Lithium President and Chief Executive Officer Rob Tarkoff. "These brands are a real inspiration to everyone who’s serious about social."

Winners of the 2013 Lithy awards are:

In addition to recognizing social customer excellence across these seven categories, Lithium recognized two customers with a special CEO Innovation Award:

The Lithys are part of Lithium's ongoing customer success programs that support customer efforts to get real results from social. Lithium highlighted numerous additional social success stories in its latest Lithium Customer Success Book.

For the second year running, Lithium’s LiNC conference included onsite Community Manager and Social Strategy workshops that certified nearly 100 practitioners and strategists who are serious about social. So far, Lithium has certified 330 community managers worldwide.

Lithium showcased its latest advances and capabilities for innovative social customer experiences that deliver real, measurable business results at LiNC 2013, April 23-25 in San Francisco. Video highlights of LiNC are available at and on Lithium’s Lithosphere at

About Lithium Technologies
Lithium helps companies unlock the passion of their customers. Lithium software powers amazing Social Customer Experiences for more than 400 iconic brands including AT&T, BT, Best Buy, Indosat, Sephora, Skype and Telstra. Lithium helps companies grow brand advocacy, drive sales, reduce costs and accelerate innovation to create social communities that redefine the customer experience. For more information, visit, or connect with us on Twitter, Facebook and our own community–the Lithosphere. Lithium is privately held with corporate headquarters in Emeryville, Calif. and offices in Europe, Asia and Australia.

The Lithium® logo is a registered Service Mark of Lithium Technologies. All trademarks and product names are the property of their respective owners.

Lithium Media Contacts
+1 (415) 217-4963