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Lithium Opens Entries for the 2017 Lithy Awards

Lithium Opens Entries for the 2017 Lithy Awards

Digital CX Excellence Awards Now Accepting Submissions

SAN FRANCISCO – April 4, 2017 – Lithium Technologies today announced that the 2017 Lithy Awards are now open and submissions will be accepted through April 26, 2017. For the seventh consecutive year, the Lithy Awards will honor Lithium customers who have demonstrated excellence in digital CX (customer experience) and achieved quantifiable business results. This year, Lithium added two new categories to the annual awards program to recognize brands that are providing excellent social customer service and brands that are going above and beyond to deliver impactful, engaging content to their customers. [CLICK TO TWEET]

“Every year, our customers look forward to submitting for the Lithy Awards and the submissions just get bigger and better. Last year, we received a record-breaking number of entries and expect to be even more impressed this year,” said Katy Keim, Chief Marketing Officer at Lithium. “We are exceptionally proud of the success and achievements of our customers and look forward to honoring them once again for providing awesome digital customer experiences.”

Lithium customers can submit their entries on the Lithium Community. The categories for the 2017 Lithy Awards are:

Digital CX All-Star: Recognizes a brand that creates consistent, frictionless customer experiences across digital touchpoints.

Social Marketing Champion: Recognizes a social campaign that has successfully acquired customers, served customers and grew a customer base.

Social Support Champion: Recognizes a brand that has executed excellent social customer service/support at scale.

Surprise & Delight: Recognizes a brand that goes the extra mile to “surprise and delight” customers on social media and generate a positive impact on a local, national, or global level leveraging social media.

Digital Design Excellence: Recognizes a brand with the most impressive and engaging design on digital, as well as a beautifully designed UI with consistency across devices and networks.

Support Savings Titan: Recognizes a brand that has best demonstrated significant bottom-line cost efficiencies and support savings for their business.

Topline Titan: Recognizes a brand with the most impactful topline business results across community and other social platforms.

Regional Star: All submitted entries will be automatically nominated for the Regional Star award. There will be a winner for North America, Europe and Asia Pacific.

Submissions will close on April 26, 2017 at midnight PT and the prestigious winners will be celebrated and announced in June 2017. For inspiration, see the winners of the 2016 Lithy Awards and their entries on the Lithium Community.

About Lithium:

Lithium builds trusted relationships between the world’s best brands and their customers, helping people get answers and share their experiences. Customers in more than 34 countries rely on Lithium to help them connect, engage, and understand their total community. With more than 100 million monthly visits over all Lithium communities and 750 million online profiles scored by Klout, Lithium has one of the largest digital footprints in the world. Using that data and the company’s software, Lithium customers boost sales, reduce service costs, spark innovation, and build long-term brand loyalty and advocacy. To find out how Lithium can transform your business, and to share the experience enjoyed by 300 other leading brands around the world, visit, join our community at, or follow us on Twitter @LithiumTech. Lithium is a privately held company headquartered in San Francisco.

The Lithium® logo is a registered Service Mark of Lithium Technologies. All trademarks and product names are the property of their respective owners.

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