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91-100 of 141 Press Releases
October 29, 2013

Lithium Technologies, the leader in Social Customer Experience, today unveiled research that shows consumers will reward brands that harness Twitter’s power to meet their rising expectations, while punishing those that fail to respond in a timely way.

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October 29, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced that Lithium Social Web™ has joined the elite Twitter Certified Products Program. The program identifies the best tools and services to help businesses thrive on the Twitter platform and allows members to take full advantage of Twitter’s APIs and data offerings.

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September 3, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced it has raised $50 million in pre-IPO mezzanine financing to further advance its technology platform, expand its global footprint and execute strategic acquisitions to accelerate growth.

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July 9, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced that it has been recognized by Forrester Research, Inc. as a leader in the “The Forrester Wave™: Social Depth Platforms, Q3 2013” report. The report evaluated select community and social depth marketing technology providers on their ability to help turn a brand’s website into a social hub.

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May 21, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced it has been positioned by Gartner, Inc. in the Visionaries quadrant of the CRM Customer Engagement Center Magic Quadrant for 2013 (1). The only company listed as a Visionary in this report, Lithium was evaluated on criteria such as customer service strategies and technologies, as well as customer relationship management.

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May 7, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced the winners of the company's annual Social Customer Excellence ("Lithy") Awards. The 2013 Lithy winners, announced at the company's annual Lithium Network Conference (LiNC) 2013, were selected from more than 50 entries—a new record—by some of the world's largest brands across seven categories of social customer experience excellence.

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April 24, 2013

Lithium Technologies today announced a series of major enhancements to the Lithium Social Customer Experience Platform™, which empowers brands to deeply engage customers across social channels at scale. Lithium has more than doubled its R&D investments thanks to sharp sales growth, allowing it to deploy an array of new capabilities. These new innovations extend Lithium’s ability to power the world’s most vibrant communities on brand websites while managing high-volume engagement on public social networks.

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April 24, 2013

Lithium Technologies, the leader in Social Customer Experience, today unveiled Lithium Social Intelligence™ a next-generation analytics product designed to help brands measure social ROI and improve the performance of social customer programs. Lithium Social Intelligence uses a unique combination of social science, real-time performance metrics and native web analytics to give brands unprecedented insight into customer engagement across both online communities and social networks.

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April 24, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced that it joins the SAP® PartnerEdge® program as an SAP software solution and technology partner.

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April 23, 2013

Lithium Technologies, the leader in Social Customer Experience, today kicked off its Lithium Network Conference (LiNC) 2013. During the three-day event, Lithium will unveil significant technology breakthroughs and strategies that provide brands with a blueprint to drive a transformational change by engaging with social customers across their own web properties and applications, as well as public social networks.

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91-100 of 141 Press Releases