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Press Releases

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101-110 of 148 Press Releases
July 9, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced that it has been recognized by Forrester Research, Inc. as a leader in the “The Forrester Wave™: Social Depth Platforms, Q3 2013” report. The report evaluated select community and social depth marketing technology providers on their ability to help turn a brand’s website into a social hub.

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May 21, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced it has been positioned by Gartner, Inc. in the Visionaries quadrant of the CRM Customer Engagement Center Magic Quadrant for 2013 (1). The only company listed as a Visionary in this report, Lithium was evaluated on criteria such as customer service strategies and technologies, as well as customer relationship management.

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May 7, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced the winners of the company's annual Social Customer Excellence ("Lithy") Awards. The 2013 Lithy winners, announced at the company's annual Lithium Network Conference (LiNC) 2013, were selected from more than 50 entries—a new record—by some of the world's largest brands across seven categories of social customer experience excellence.

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April 24, 2013

Lithium Technologies today announced a series of major enhancements to the Lithium Social Customer Experience Platform™, which empowers brands to deeply engage customers across social channels at scale. Lithium has more than doubled its R&D investments thanks to sharp sales growth, allowing it to deploy an array of new capabilities. These new innovations extend Lithium’s ability to power the world’s most vibrant communities on brand websites while managing high-volume engagement on public social networks.

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April 24, 2013

Lithium Technologies, the leader in Social Customer Experience, today unveiled Lithium Social Intelligence™ a next-generation analytics product designed to help brands measure social ROI and improve the performance of social customer programs. Lithium Social Intelligence uses a unique combination of social science, real-time performance metrics and native web analytics to give brands unprecedented insight into customer engagement across both online communities and social networks.

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April 24, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced that it joins the SAP® PartnerEdge® program as an SAP software solution and technology partner.

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April 23, 2013

Lithium Technologies, the leader in Social Customer Experience, today kicked off its Lithium Network Conference (LiNC) 2013. During the three-day event, Lithium will unveil significant technology breakthroughs and strategies that provide brands with a blueprint to drive a transformational change by engaging with social customers across their own web properties and applications, as well as public social networks.

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April 8, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced its lineup of speakers and session tracks for its upcoming Lithium Network Conference (LiNC) 2013. This year’s event will feature keynotes from acclaimed statistician, political forecaster and New York Times best-selling author Nate Silver, as well as a broad cross section of the world’s biggest brands and Lithium CEO Rob Tarkoff.

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February 21, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced it has promoted Misha Logvinov to the newly created role of Senior Vice President and Chief Customer Officer (CCO). This promotion builds on Lithium’s relentless focus on the long-term success of its global customers.

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February 19, 2013

Lithium Technologies, the leader in Social Customer Experience, today published results from a global study that reveals telecoms that invest in on-domain social platforms have more confidence in the customer experiences they deliver. As it becomes increasingly difficult for telecoms to deliver exceptional customer experiences, those infusing social across their entire businesses have emerged as clear market leaders.

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101-110 of 148 Press Releases