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Press Releases

11-20 of 144 Press Releases
June 15, 2017

Comcast, Fitbit and Southwest Recognized for Achieving Outstanding Results in Digital Customer Experience

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June 12, 2017

Lithium Technologies today announced it has been named a leader by Forrester Research Inc. in “The Forrester Wave™: Social Media Management Solutions, Q2 2017” report.

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May 30, 2017

Lithium Technologies, Inc., the market leader in cloud-based social media management and online community solutions, today announced that it has entered into a definitive agreement to be acquired by Vista Equity Partners ("Vista"), a leading private equity firm focused on investments in software, data and technology-enabled businesses.

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May 24, 2017

Lithium Technologies today announced that it is hosting three events this summer: The 2017 Lithy Awards Ball, LiNC Local London and LiNC Local Sydney. The events, which are open to Lithium customers and partners, will highlight the importance and impact of delivering great digital customer experiences (CX).

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May 15, 2017

Lithium Technologies today announced it has kicked off voting for its annual Digital CX Excellence Awards, affectionately known as “The Lithys”.

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May 11, 2017

Lithium Technologies today released the State of Social Engagement 2017, its annual study that examines whether brands are using social to engage effectively with consumers.

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April 26, 2017

Lithium Technologies today announced T-Mobile has implemented Lithium Social Media Management to support its social team’s customer service efforts.

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April 4, 2017

Lithium Technologies today announced that the 2017 Lithy Awards are now open and submissions will be accepted through April 26, 2017.

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March 20, 2017

What makes customers happy? And what’s a happy customer worth? Eighty-three percent of U.S. consumers say having a positive customer experience with a brand is more important than the product itself, a new study by Harris Poll of 2,000 respondents reveals.

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March 1, 2017

Lithium Technologies today announced support for SMS and WeChat, empowering businesses to manage millions of 1:1 conversations with customers across the globe.

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11-20 of 144 Press Releases