LiNC Ceremony Highlights Best Customer Innovations and Digital Transformation Results
Lithium Technologies today announced the winners of the fifth annual Lithium Digital Customer Excellence Awards, affectionately known as the Lithys.
Lithium Becomes Strategic Partner for Microsoft Dynamics CRM
Lithium Technologies and Microsoft Corporation (NASDAQ:MSFT) have signed a strategic alliance agreement to integrate Lithium social interactions and community data into Microsoft Dynamics CRM.
42% of Business Leaders Say Consumers Shame Them on Social Media
Lithium Technologies shared results from its online survey – conducted on its behalf by Harris Poll in April and May 2015 among over 300 corporate executives who work at a company with revenue of $1B or more – showing that big business in America is feeling the effects of rising consumer expectations.
Company Unveils Lithium Social Web & Community Enhancements Plus Integrated Profile to Improve the Customer Experience Across Digital Channels
Lithium Technologies used its 2015 LiNC Conference to launch the biggest product rollout in the company’s history, tied together in an ambitious Total Community strategy.
Lithium Technologies today unveiled business outcomes from the Lithium-powered PlayStation® Europe Community, which showed that the online community drives deeper engagement and an increase in online sales.View Full Release
Lithium today unveiled significant new Klout improvements aimed at surfacing expertise across the social media landscape, growing new audiences in international markets, and making the Klout Score more meaningful for all digital participants, whether they use Klout or not.View Full Release
The Awards Honor Brands Excelling in Digital Customer Experience
Lithium Technologies today announced it has kicked off voting for the company’s annual Lithy Awards, which honor customers for their excellence in digital and social.
Lithium Technologies has been named a “Visionary” in the 2015 Gartner Magic Quadrant for the CRM Customer Engagement Center (CEC).View Full Release
Lithium Technologies has added Klout founder and former CEO Joe Fernandez to the company’s board of directors.View Full Release
Autodesk and Consorsbank exemplify the power and results of adopting a
Total Community approach to customer service and social media
Lithium Technologies announced that customers Autodesk and Consorsbank have won two of the prestigious Forrester Groundswell Awards, which recognize excellence in social marketing.