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1-10 of 111 News Items
February 8, 2017

Lithium Technologies announced Spotify has implemented the Lithium Reach social media marketing solution.

January 24, 2017 - CXM

With 2017 now in full swing, Lithium CMO, Katy Keim, takes a quick look at five trends from last year that will likely gain momentum as the year rolls on.

January 23, 2017 - ZDNet

This is the 10th year of the CRM Watchlist, and the contest gets harder every year. Yet every year, not only do some of the expected win, but some lose and new winners emerge. Suspense killing you? Read on...

December 23 - CXM

Study Reveals Sephora and Amazon Are Top Performers When Engaging With Consumers on Social Media

December 7 - MarketingTech

Emerging technologies are already beginning to shape how marketers perform their everyday roles; but what’s in store for the years ahead? MarketingTech gets some expert advice from CEO of Lithium Technologies Rob Tarkoff around AI, social media and replacing the CRM.

December 6 - The Huffington Post

Who owns civic responsibility when it comes to what is said on social channels? Lithium President and CEO, Rob Tarkoff, shares his perspective.

November 18, 2016

Long-Time Customer Experience Executive Mike Betzer Assumes Responsibility for Lithium Reach + Response Products

November 7, 2016

Lithium Technologies today announced findings from its State of Social Engagement 2016 study of the retail industry, which uncovers the extent that Fortune 1000 retail brands are engaging with consumers across social platforms.

November 1, 2016

To tackle the ever-increasing volume of queries brands receive on social media, Lithium is bringing to market new capabilities within Lithium Response that let customer care agents automate simple tasks including gathering customer information and answering straightforward questions like flight updates and order status.

September 29, 2016

Lithium Technologies today announced Lithium Reach and Lithium Response have full support for Twitter’s newly expanded Tweet lengths. Already being used by Lithium customers, brands can immediately take advantage of the extra text and engage with their followers without photos, videos, GIF links and quoted Tweets counting towards the 140 character limit.

1-10 of 111 News Items