Know your customers in every dimension. Be 3D.
This is the Age of Extreme Expectations
Customers are looking for amazing digital experiences. They want:
- Instant response, 24x7
- Direct connection through social channels
- Questions answered, problems solved
- Action from their feedback and ideas
- Loyalty rewarded, influence respected
Lithium helps you acquire, serve and grow
Your customers are on every social network, right now, sharing their experiences. With Lithium, you have the power to create a trusted connection with your most passionate customers.
- Plan, publish and analyze social campaigns
- Respond and engage on social networks
- Steer online conversations to a community that you build and own
- Activate superfans and drive advocacy
- Crowdsource ideas and innovation from your best customers
Real results from brands like you
Real results from a single platform
Lithium allows you to connect customers, content and conversations at the right digital moment.
Value you can measure
- Improve customer satisfaction
- Lower service costs
- Boost loyalty and retention
- Grow brand advocacy
- Accelerate conversions
- Crowdsource new ideas
If you're ready to see what amazing social customer experience software looks like, tell us more about yourself and we'll be in touch.
A Lithium representative will contact you shortly. In the meantime, take a look at some related resources that might interest you.
Social Conversations: Using Messaging to Protect Private DataBlog Article
Amid public concerns over Cambridge Analytica’s use of Facebook data, the enforcement of new data privacy regulations under GDPR, and continuous headlines about data breaches such as the ones from Twitter and Facebook this week, we’re constantly reminded that exchanges between brands and customers sent through social networks can pose security risks. Watch the webinar