Online Distance Learning

February 20, 2018 starting at 8:00 a.m. (PT)

Hosted online via WebEx

$750 per seat
Ask about our group discounts.

Education will respond to registration
inquiries within 1 business day.
Tuesday, February 20, 2018

Community Configuration & Administration

Location: Online Distance Learning via WebEx

Start time: 8:00 a.m. (PT)

Course duration: Approximately 8 hours, including scheduled breaks

Target Audience: Beginner/Intermediate Community Managers and Administrators

Designed for Community Managers and Administrators who are new to or relatively inexperienced with the Lithium platform, this course introduces users to the Community Admin—the control center for configuring the primary settings and performing ongoing administration. Participants will learn the important concepts and settings that community managers most often consider as they set up and maintain a community. Through interactive lectures and hands-on exercises, students will get the opportunity to evaluate the importance and impact of different configuration and administration settings.

Topics covered include:

  • Common settings for discussion styles, including Forums, Blogs, Ideas and the Tribal Knowledge Base
  • Community Structure and the rules for promulgation of settings
  • Permissions and roles
  • Ranks
  • Studio features for Community Managers
  • Moderator Tools
  • Measurement through Metrics and Lithium Social Intelligence (LSI)
  • Community Health Index (CHI)
  • Accessing Help and Documentation