Online Distance Learning

February 23, 2018 starting at 8:00 a.m. (PT)

Hosted online via WebEx

$799 per seat
Ask about our group discounts.

Education will respond to registration
inquiries within 1 business day.
Friday, February 23, 2018

Community Manager Certification Level II

Location: Online Distance Learning via WebEx

Start time: 8:00 a.m. (PT)

Course duration: Approximately 8 hours, including scheduled breaks

Are you one of the 500+ people who are Lithium Certified Community Managers? It's time to take it to the next level with Community Management Certification II. Community Manager Certification II prepares you to achieve higher performance in four areas:

  1. Growing community membership and participation
  2. Developing and managing super users
  3. Managing company participation
  4. Driving business transformation

For each area, you’ll learn the key challenges faced, the tactics that separate success from failure, and the elements that make a program complete. Building on the foundation laid with Community Manager I, this new course includes more data points, deeper case examples, new reusable assets, and more opportunities to collaborate with fellow attendees.

The course is designed for community managers, executive or directors who manage them, or anyone who wants to gain a deeper understanding of the state of customer community management today. Those who successfully complete the course and exam will earn Lithium’s new Level 2 Certification in Community Management.

The program includes six hours of live training from Lithium’s subject matter experts and a 90-minute certification examination conducted at the conclusion of the training session. To become certified, participants must pass the examination.

Prerequisite: We strongly recommend you complete the online Community Management Certification I before attending this workshop. Anyone who registers for CMC II will receive $200 off the price of the web-based CMC I course.