Online Distance Learning

July 11th & 13th starting at 8:00 a.m. (PT)

Hosted online via WebEx

$750 per seat
Ask about our group discounts.

Education will respond to registration
inquiries within 1 business day.
Tuesday, July 11, 2017

Community Configuration & Administration

Location: Online Distance Learning via WebEx

Start time: 8:00 a.m. (PT)

Course duration: Approximately 8 hours, including scheduled breaks

Target Audience: Beginner/Intermediate Community Managers and Administrators

Designed for Community Managers and Administrators who are new to or relatively inexperienced with the Lithium platform, this course introduces users to the Community Admin—the control center for configuring the primary settings and performing ongoing administration. Participants will learn the important concepts and settings that community managers most often consider as they set up and maintain a community. Through interactive lectures and hands-on exercises, students will get the opportunity to evaluate the importance and impact of different configuration and administration settings.

Topics covered include:

  • Common settings for discussion styles, including Forums, Blogs, Ideas and the Tribal Knowledge Base
  • Community Structure and the rules for promulgation of settings
  • Permissions and roles
  • Ranks
  • Studio features for Community Managers
  • Moderator Tools
  • Measurement through Metrics and Lithium Social Intelligence (LSI)
  • Community Health Index (CHI)
  • Accessing Help and Documentation
Thursday, July 13, 2017

Social Publishing

Location: Online Distance Learning via WebEx

Start time: 8:00 a.m. (PT)

Course duration: Approximately 6 hours, including scheduled breaks

Target Audience: Beginner

Lithium Social Publishing provides the power to easily schedule and manage social media marketing campaigns.  This course is designed to introduce Marketing Managers and Social Media Professionals to Lithium Social Publishing — and the power to craft and share their stories.  Participants will discover the important tools and techniques to help teams plan, create, collaborate on, and deliver their messaging.  Through an interactive lecture and hands-on exercises, students will get the opportunity to experience the full marketing campaign creation process in Lithium Social Publishing.

The agenda for the Lithium Social Publishing course is as follows:

  • Introduction to Lithium Total Community and Lithium Social Publishing
  • Managing a Campaign
  • Creating a Campaign
  • Creating a Post
  • Analytics
  • Administration and Configuration