Customer Success
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The Sky story

Sky operates the most comprehensive multi-channel, multi-platform television service in the UK and Ireland. Over 10.4 million households across the UK and Ireland enjoy an unprecedented choice of movies, news, entertainment, arts and sports channels.
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Real results

Sky customers prefer seeking help via social channels and are more satisfied with their experience - NPS for Twitter support is 61% and community support is 64%.

Customer Success E-Book
Real results

Sky’s community

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