Centre de contact
Efficacité accrue des agents, automatisation et données opérationnelles
Efficacité accrue des agents, automatisation et données opérationnelles
Assistance en libre-service, formation et collaboration
Gestion de contenus, publications et gouvernance
Les clients Khoros peuvent compter sur nos experts des réseaux sociaux et de la gestion communautaire
Au-delà du processus d’intégration et d’implémentation, c’est le début d’un vrai partenariat
Favoriser une meilleure adoption de nos solutions grâce à des sessions de formation gratuites
Créons ensemble de meilleures expériences client
Webinaires et nos événements en présentiel
Des livres blancs, checklists, webinaires à la demande, guides et bien plus encore
Insights, astuces, news et bien plus. (Contenu en anglais)
Efficacité accrue des agents, automatisation et données opérationnelles
Assistance en libre-service, formation et collaboration
Gestion de contenus, publications et gouvernance
Les clients Khoros peuvent compter sur nos experts des réseaux sociaux et de la gestion communautaire
Au-delà du processus d’intégration et d’implémentation, c’est le début d’un vrai partenariat
Favoriser une meilleure adoption de nos solutions grâce à des sessions de formation gratuites
Créons ensemble de meilleures expériences client
Webinaires et nos événements en présentiel
Des livres blancs, checklists, webinaires à la demande, guides et bien plus encore
Insights, astuces, news et bien plus. (Contenu en anglais)
Only Khoros can accelerate time to insights, scale your content, and drive meaningful customer experiences.
A unified conversational interface where customers can ask anything and get personalized information brought to them by the brand. Behind the scenes, an intelligent ‘digital helper’ generative AI bots, self-service knowledge and capabilities, and live agent help into a single conversation thread. Purposefully designed response elements enrich the ease and speed of interactions.
A unified conversational interface where customers can ask anything and get personalized information brought to them by the brand. Behind the scenes, an intelligent ‘digital helper’ generative AI bots, self-service knowledge and capabilities, and live agent help into a single conversation thread. Purposefully designed response elements enrich the ease and speed of interactions.
A unified conversational interface where customers can ask anything and get personalized information brought to them by the brand. Behind the scenes, an intelligent ‘digital helper’ generative AI bots, self-service knowledge and capabilities, and live agent help into a single conversation thread. Purposefully designed response elements enrich the ease and speed of interactions.
A unified conversational interface where customers can ask anything and get personalized information brought to them by the brand. Behind the scenes, an intelligent ‘digital helper’ generative AI bots, self-service knowledge and capabilities, and live agent help into a single conversation thread. Purposefully designed response elements enrich the ease and speed of interactions.
TRUSTED BY
XXX,XXX enterprise companies
85%
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100%
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20 Million
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1.8 Billion
Community site visits per year powered by Khoros
160 Million
Customer cases resolved per year using Khoros
20 Million
Social media engagement per year managed through Khoros
SOLUTIONS
Khoros Service
Elevate customer experience with cutting-edge AI solutions
Embrace the future of customer engagement with Khoros' AI-focused platform. Automate your way to a consistent, 24/7 experience that meets the high expectations of tech-savvy consumers.
SOLUTIONS
Khoros Communities
Forge a lasting customer community
Empower customers with AI-driven tools designed to self-serve, ideate, and receive instant support while achieving rapid ROI. Our community platform is engineered to scale efficiently, requiring fewer resources than competing solutions.
SOLUTIONS
Khoros Social Media Management
Conquer your social media goals with confidence
Streamline social media management and empower global teams to execute cross-channel campaigns faster and smarter — no headaches or risks involved — with enterprise-grade software designed for maximum efficiency.
The Khoros Community has enabled us to transform our support organization. We have greatly improved the customer experience by providing our members with digitally relevant, expert information at the right time, in the right place with minimal effort.
BRIUANA GREEN
Community Moderator
The Khoros Community has enabled us to transform our support organization. We have greatly improved the customer experience by providing our members with digitally relevant, expert information at the right time, in the right place with minimal effort.
IMAD DAOUD
Senior Manager, Digital Support
The Khoros Community has enabled us to transform our support organization. We have greatly improved the customer experience by providing our members with digitally relevant, expert information at the right time, in the right place with minimal effort.
KEN NELSON
Customer Care Manager
Building a chatbot was new to us, but we’re learning quickly, with support from Khoros.
ANNE GODTS
Customer Excellence Manager
AWARDS HEADLINE
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