Read this report to identify the key milestones required to progress beyond your current social media maturity stage and sustain that progress so the entire organization can benefit from social media’s value.
How mature is your social media marketing? Forrester Research reports that there are four stages of maturity that brands move through as they optimize social media for customer experience and business impact. Each stage builds upon the previous one. What stage is your brand at and how can you prepare to move to the next level?
Download the complimentary report to:
- Understand the factors influencing your social media maturity
- Learn what each stage involves and how it impacts customer experience
- Get key recommendations on how to take your maturity to the next level
Knowing your maturity level will help you understand and optimize the impact of your social media initiatives.
*Forrester, Chart Your Path to Social Media Maturity, Erna Alfred Liousas, 8 December 2017