High Tech

Stand out from the competition with best-in-class social media and community solutions

Your product or service is on the cutting edge … but is your customer experience?

Providing a consistent high-quality experience on the platforms your tech-savvy customers prefer brings your brand to the forefront of digital customer experience. Smart scalability can reduce customer support costs, free up valuable technical resources toward R&D and innovation, and improve retention.

Make your customer experience world-class

Engage your customers, employees and partners across all social channels, creating a seamless experience for your community no matter where they are. And yes - it’s customizable, scalable, and SLA-ready

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Grow revenue and get feedback from new and existing customers

A total community approach helps you meet the growing expectations of customers while keeping costs down and boosting NPS and CSAT.

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One platform across all your social channels

Whether you’re providing support on a marketing launch, press event, or other campaign, maintain a consistent experience for your customers on one holistic platform.

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Real results from brands like you

Symantec
162%

growth in outbound response volume

Autodesk
34%

growth in unique visitors in a year

Lenovo
1,200

superfan KB articles and 44% of accepted solutions

National Instruments
$7M+

annual savings from call deflection

Ready to learn more?

Tell us a little more about yourself, and one of our experts will be in touch.