Retail and consumer brands boost traffic, sales and loyalty with our digital customer experience platform
Engage consumers before they set foot in-store.
6 of 7 consumers do their research online before they set foot in-store. Engage consumers across a variety of interaction styles—whether it's forums, blogs, reviews, contests and more.
Learn more about Online Communities
Link your digital and in-store experiences.
Provide customers and in-store employees with the advice, answers and solutions right when they need it—both online and in-store—for an omnichannel experience.
Learn more about our Products
Add customer context to the data in your CRM system.
Our analytics help you identify the content driving engagement, and the top influencers, experts and customers driving conversations across social networks and your website.
Learn more about Social Media Analytics