Customer Success
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Software that's true SaaS

Get all the benefits of the cloud

Monthly upgrades

Benefit from new features every month and seamless upgrades that only take minutes, even when you've made extensive customizations.

Performance SLAs

We understand that your customer experience is mission critical, so we provide an SLA for 100% uptime.

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Operate with confidence knowing that Lithium has the most advanced security certifications, including ISO 27001.

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Customize, Integrate, and Extend

Connect your customers to your business through a single social layer

Social networks

Listen, respond, and publish on social networks—and connect social networks to your website through sharing, social login, and curated social feeds.


Tie Lithium seamlessly into your CMS, knowledge base, ad server, and product catalogs. Then, measure success with integrated surveys and web analytics.


Easily customize your community and still benefit from monthly upgrades. Create unique customer experiences using the Lithium-Klout SDK for developers and partners.

Lithium-Klout SDK

Enterprise systems

Synchronize social profiles and conversations with your marketing automation, email, events, CRM, and loyalty systems.

Lithium Developer Community

Learn more from our community

Ask a question Get your question answered by both Lithium customers and our in-house team of experts.