The integrated digital platform built for the enterprise

Manage social conversations at scale and create a seamless customer experience across digital touch points.
SOFTWARE THAT'S TRUE SAAS

Get all the benefits of the cloud

  • Monthly upgrades

    Benefit from new features every month and seamless upgrades that only take minutes, even when you've made extensive customizations.

  • Performance SLAs

    We understand that your customer experience is mission critical, so we provide an SLA for 100% uptime.

  • Security

    Operate with confidence knowing that Lithium has the most advanced security certifications, including ISO 27001.

CUSTOMIZE, INTEGRATE, AND EXTEND

Connect your customers to your business through a single social layer

  • Social networks

    Listen, respond, and publish on social networks—and connect social networks to your website through sharing, social login, and curated social feeds.

  • Website

    Tie Lithium seamlessly into your CMS, knowledge base, ad server, and product catalogs. Then, measure success with integrated surveys and web analytics.

  • Customize

    Easily customize your community and still benefit from monthly upgrades. Create unique customer experiences using the Lithium-Klout SDK for developers and partners.

  • Enterprise systems

    Synchronize social profiles and conversations with your marketing automation, email, events, CRM, and loyalty systems.