Find out how Lithium's SMMS is best for brands prioritizing response to customer interactions across social. Get the report

Learn from this in-depth analysis of 70 global consumer brands across eight industries, tracking 342 social channels and see how they compare year-over-year. Get the whitepaper

Looking to add more functionality to your social marketing tools? In this report, Forrester discusses the current landscape among social marketing technology vendors. The report leads you through key insights and factors to help you prepare for social marketing success and navigate the social technology landscape. Get the report

To discover what it really takes to make customers happy today, Harris Poll, on behalf of Lithium, conducted the “Value of a Happy Customer” survey of over 3,000 adults in the United States and the United Kingdom. Get the infographic

Discover how B2B brands use social media and digital strategies to drive real business results and how you can do it, too. Read the case studies

To discover what it really takes to make customers happy today, Harris Poll, on behalf of Lithium, conducted the “Value of a Happy Customer” survey of over 3,000 adults in the United States and the United Kingdom. Get the whitepaper

H&R Block generated $4.3M from community in four tax seasons. Read the case study

Learn how to use digital strategies to drive real business results. Read the case studies

Find out how Lithium’s integrated platform helps you achieve a digital strategy to connect and share experiences with your customers. Get the report

Learn how Consorsbank increased their customer satisfaction rating with community. Read the case study

We had a chance to talk to Jennifer Hitchens, AVP of Social Media & Community at Barclaycard US, about how a little creative, out-of-the-box thinking actually makes people truly love their credit cards (again). View the video

MoneyGram reduced response time by 93% with Lithium Social Media Management. Read the case study

Learn how to devise an effective social media strategy by starting with initiatives that focus on addressing customer issues, and putting brand reputation and complaint management practices first. Get the whitepaper