Learn how a digital disruptor supports 1K agents to deliver personalized customer service as it changes the future of fashion. Read the case study

Sephora's BeautyTalk superfans spend 10x more than community members who spend 2x more than their average customer. Read the case study

Learn from retail brands using social and digital strategies to drive real business results. Read the case studies

Follow this helpful guide to win the attention of your target audience and sell products directly from social platforms. Read the guide

Learn how to make exceptional customer service experiences your number one priority with these helpful case studies from two top retail brands. Read the guide

Learn how Jane.com creates a premium customer experience with its online community View the video

Learn how Post Office UK leveraged Lithium Social Media Management to plan, execute and measure the #SummerSorted social media marketing campaign. Read the case study

Learn how Parrot puts customers first and improves CSAT with Lithium. View the video

Brands, digital or not, must learn to consider individual preferences in order to win customers’ long-term engagement. Read the article

StubHub improved response times by 300% with Lithium Social Media Management. Read the case study

Learn how Post Office UK increased their engagement rates and scaled support with Lithium Social Media Management. Read the case study

C'Vous community members have contributed over 1000+ ideas. Read the case study

Best Buy generated $5M value in support savings and sales advocacy annually. Read the case study