In this Forrester report, learn the five critical steps to take now to prepare for compliance and fast-track your GDPR compliance strategy. Get the report

Learn from retail brands using social and digital strategies to drive real business results. Read the case studies

Learn how to make exceptional customer service experiences your number one priority with these helpful case studies from two top retail brands. Read the guide

Find out how Lithium's SMMS is best for brands prioritizing response to customer interactions across social. Get the report

Socially mature organizations recognize the crucial role social technology plays and are better able to achieve their goals to win, serve, and retain customers by adopting social media management platforms. Get the report

Learn how Jane.com creates a premium customer experience with its online community View the video

Learn from this in-depth analysis of 70 global consumer brands across eight industries, tracking 342 social channels and see how they compare year-over-year. Get the whitepaper

Looking to add more functionality to your social marketing tools? In this report, Forrester discusses the current landscape among social marketing technology vendors. The report leads you through key insights and factors to help you prepare for social marketing success and navigate the social technology landscape. Get the report

Learn how Post Office UK leveraged Lithium Social Media Management to plan, execute and measure the #SummerSorted social media marketing campaign. Read the case study

To discover what it really takes to make customers happy today, Harris Poll, on behalf of Lithium, conducted the “Value of a Happy Customer” survey of over 3,000 adults in the United States and the United Kingdom. Get the infographic

Discover how B2B brands use social media and digital strategies to drive real business results and how you can do it, too. Read the case studies

To discover what it really takes to make customers happy today, Harris Poll, on behalf of Lithium, conducted the “Value of a Happy Customer” survey of over 3,000 adults in the United States and the United Kingdom. Get the whitepaper

Learn how Parrot puts customers first and improves CSAT with Lithium. View the video