Find out how Lithium's SMMS is best for brands prioritizing response to customer interactions across social. Get the report

Learn how Jane.com creates a premium customer experience with its online community View the video

Learn from this in-depth analysis of 70 global consumer brands across eight industries, tracking 342 social channels and see how they compare year-over-year. Get the whitepaper

Looking to add more functionality to your social marketing tools? In this report, Forrester discusses the current landscape among social marketing technology vendors. The report leads you through key insights and factors to help you prepare for social marketing success and navigate the social technology landscape. Get the report

Learn how Post Office UK leveraged Lithium Social Media Management to plan, execute and measure the #SummerSorted social media marketing campaign. Read the case study

To discover what it really takes to make customers happy today, Harris Poll, on behalf of Lithium, conducted the “Value of a Happy Customer” survey of over 3,000 adults in the United States and the United Kingdom. Get the infographic

Discover how B2B brands use social media and digital strategies to drive real business results and how you can do it, too. Read the case studies

To discover what it really takes to make customers happy today, Harris Poll, on behalf of Lithium, conducted the “Value of a Happy Customer” survey of over 3,000 adults in the United States and the United Kingdom. Get the whitepaper

Learn how Parrot puts customers first and improves CSAT with Lithium. View the video

Learn how to use digital strategies to drive real business results. Read the case studies

Brands, digital or not, must learn to consider individual preferences in order to win customers’ long-term engagement. Read the article

It’s a fact that customers spend more money with retail brands who respond to them on social. But are retail brands ready for the social media holiday rush? Will they keep pace with their customers’ expectations and respond on social quickly? Just in time for the holidays, Lithium announced a study of how retail brands engage with customers across their social ecosystem to find out. Get the infographic

StubHub improved response times by 300% with Lithium Social Media Management. Read the case study