How one of Australia’s largest mutual banks uses social customer service to drive exceptional customer experiences. Read the case study

Learn from retail brands using social and digital strategies to drive real business results. Read the case studies

Learn how Constant Contact used digital and community customer support to drive a 98% customer retention rate. Read the case study

Learn how GoDaddy used community to build a new reputation as a champion for small business owners. Read the case study

AGL enhanced their customer and stakeholder’s energy experience and journey by supporting digital channels that they choose to communicate, collaborate and transact through. Read the case study

Cisco accelerated the knowledge expertise of over 4,000 worldwide technical support engineers while sharing critical information across a global population. Read the case study

Learn how Post Office UK leveraged Lithium Social Media Management to plan, execute and measure the #SummerSorted social media marketing campaign. Read the case study

TELUS has been able to deliver exceptional client experience by launching a Customers First Initiative using Lithium Social Media Management and Community to engage and satisfy users while saving organizational cost. Read the case study

Discover how B2B brands use social media and digital strategies to drive real business results and how you can do it, too. Read the case studies

Optus realized a 230% increase in OPEX savings. Read the case study

HP realized a 41% YOY improvement in minutes to first solution Read the case study

Learn how to use digital strategies to drive real business results. Read the case studies

Covered California experienced a 250% increase in positive sentiment with Lithium Lithium Social Media Management Read the case study