Deliver an awesome digital experience to every customer.

Create frictionless interactions across all touchpoints.

Lithium helps brands connect customers, content & conversations at the right digital moment.

  • Centrally control more customer touchpoints
  • Power more meaningful personal conversations
  • Understand customers more deeply through data

Social Media Management

Manage campaigns, content & responses in one place — with analytics baked in.

Online Communities

Steer questions to a community of advocates that you build and own. Gather awesome ideas from your brand superfans.

How does Lithium fit your business?

Real results from brands like you

British Gas
2.5hrs

reduction in customer service response times

Barclaycard
25%

increase in customer retention

giffgaff
100%

share of support questions answered by its community

Sony
4MM

total benefit generated using Lithium community

Post Office UK
113%

increase in subscribers through development of engaging content