UK News

  • 137 Articles
  • Bank Systems & Technology - February 22, 2014
    FEBRUARY 22, 2014 - BANK SYSTEMS & TECHNOLOGY
    How customer communities can help banks address customer service challenges in the age of social media.
  • February 20, 2014
    Lithium Technologies today announced that it crossed the major milestone of 100 million unique monthly visitors engaging through its social response and community software. Judging by the company’s momentum and this latest achievement, 2014 is going to be a very good year for Lithium.
  • February 20, 2014
    Cortal Consors is joining forces with Lithium Technologies, the leader in Social Customer Experience, to launch a community where financial services customers can interact and network with each other just as they do with their bank.
  • AdMap - February 4, 2014
    February 4, 2014 - AdMap
    The pace of data collection can outgrow that of useful, extractable information, so for information to provide insight it must be interpretable, relevant and novel.
  • May 13, 2013 - MarketingWeek
    Lego is to continue its Ninjago range reversing an earlier decision to cease producing the brand in 2013 based partly on insights gleaned from listening to its online communities as it continues to scale up its engagement with “super fans”.
  • May 1, 2013 - 1to1 Media
    Through fun and imagination, the toymaker’s social community expands upon the brand promise by clearing the path for safe, creative storytelling and educational opportunities.
  • May 1, 2013 - NY Times
    Sephora, the retail chain, runs BeautyTalk, a social network, on its Web site. The company, gives super-users advance information on new products and Web site changes before others.