UK News

  • 146 Articles
  • Mashable - April 8, 2014
    APRIL 8, 2014 - Mashable
    Klout released a completely redesigned iOS app. The newest version of the app reflects the company's recent shift from focusing on measuring individuals' Klout scores, to actively helping its users raise their scores.
  • FOX Business  - March 28, 2014
    MARCH 28, 2014 - FOX Business
    Klout CEO Joe Fernandez and Lithium Technologies CEO Robert Tarkoff on the companies and how Lithium will benefit from its acquisition of Klout.
  • The Economist - April 3, 2014
    APRIL 3, 2014 - The Economist
    Social media can be a good channel for dealing with unhappy customers and turn happy ones into advocates, but you must have a plan, according to the discussions during the Lean back Live livestream at South by Southwest Interactive. In these clips from the live video chat, Monty Hamilton, digital operations lead at Telstra Digital, and Dave Evans, VP of social strategy at Lithium Technologies, discussed the subtleties of handling customer care via social media with Jeff Pundyk, The Economist Group’s VP content marketing and strategy.
  • Wall Street Journal - March 27, 2014
    MARCH 27, 2014 - Wall Street Journal
    Lithium Technologies Inc. confirmed its acquisition of the social Web company Klout Inc., which was an early player in measuring people’s influence online.
  • Recode - March 27, 2014
    MARCH 27, 2014 - Re/Code
    Lithium Technologies today acknowledged it had bought Klout, a deal Re/code reported more than a month ago. This is an all-stock deal for two private companies, so there’s no real dollar value, but Fortune’s report last night of a $200 million price was a rather generous interpretation, according to sources.
  • Forbes - March 26, 2014
    MARCH 26, 2014 - FORBES
    Forbes interviewed Lithium Chief Scientist, Dr. Michael Wu, about how Lithium is using data differently to identify patterns and build new models to predict future actions for their clients.
  • MyCustomer - March 26, 2014
    MARCH 26, 2014 - MyCustomer
    Banks must accept that the customer journey has changed in fundamental ways.
  • New York Times - March 23, 2014
    MARCH 23, 2014 - NEW YORK TIMES
    Dave Evans discusses the opportunity for brands to redefine themselves during a crisis by being open and transparent.
  • SF Business Times - March 7, 2014
    MARCH 7, 2014 - SAN FRANCISCO BUSINESS TIMES
    Huge funding rounds may set dozens of tech firms up for IPOs — or help them stay away from the public fray.
  • Bank Systems & Technology - February 22, 2014
    FEBRUARY 22, 2014 - BANK SYSTEMS & TECHNOLOGY
    How customer communities can help banks address customer service challenges in the age of social media.
  • February 20, 2014
    Lithium Technologies today announced that it crossed the major milestone of 100 million unique monthly visitors engaging through its social response and community software. Judging by the company’s momentum and this latest achievement, 2014 is going to be a very good year for Lithium.
  • February 20, 2014
    Cortal Consors is joining forces with Lithium Technologies, the leader in Social Customer Experience, to launch a community where financial services customers can interact and network with each other just as they do with their bank.
  • AdMap - February 4, 2014
    February 4, 2014 - AdMap
    The pace of data collection can outgrow that of useful, extractable information, so for information to provide insight it must be interpretable, relevant and novel.