UK News

  • 145 Articles
  • August 29, 2017
    Move reinforces Lithium’s commitment to external online communities, lets Jive focus on delivering industry’s leading interactive intranet solution.
  • August 1, 2017
    Lithium Technologies, Inc., the market leader in social media management and online community solutions, announced that its acquisition by Vista Equity Partners ("Vista") is now complete.
  • June 15, 2017
    Comcast, Fitbit and Southwest Recognized for Achieving Outstanding Results in Digital Customer Experience
  • June 12, 2017
    Lithium Technologies today announced it has been named a leader by Forrester Research Inc. in “The Forrester Wave™: Social Media Management Solutions, Q2 2017” report.
  • May 30, 2017
    Lithium Technologies, Inc., the market leader in cloud-based social media management and online community solutions, today announced that it has entered into a definitive agreement to be acquired by Vista Equity Partners ("Vista"), a leading private equity firm focused on investments in software, data and technology-enabled businesses.
  • CXM - May 26, 2017
    May 26, 2017 - CXM
    What is it that makes customers happy? And what’s a happy customer worth? 76 percent of UK consumers say having a positive customer experience with a brand is more important than the actual product itself, according to the results of a new Harris Poll study of 1,000 UK adults, commissioned by Lithium Technologies.
  • Inc. Magazine - May 25, 2017
    May 25, 2017 - Inc. Magazine
    If the customer hasn't been your primary marketing focus, the time is now. In an era where consumers have more options and opinions than ever, marketers must be customer-centric in everything they do. Lithium's 2017 State of Social Engagement Study encourages all marketers to emphasize engagement by listening and giving customers what they need.
  • May 24, 2017
    Lithium Technologies today announced that it is hosting three events this summer: The 2017 Lithy Awards Ball, LiNC Local London and LiNC Local Sydney. The events, which are open to Lithium customers and partners, will highlight the importance and impact of delivering great digital customer experiences (CX).
  • May 15, 2017
    Lithium Technologies today announced it has kicked off voting for its annual Digital CX Excellence Awards, affectionately known as “The Lithys”.
  • Digital Marketing Magazine - May 12, 2017
    May 12, 2017 - Digital Marketing Magazine
    Nearly every brand are stuck in "broadcast mode", relying on push tactics when it comes to social media, rather than engaging with advocates and influencers, according to new research. Lithium Technologies' State of Social Engagement 2017 report shows that just 1% build relationships with brand advocates and influencers.
  • May 11, 2017
    Lithium Technologies today released the State of Social Engagement 2017, its annual study that examines whether brands are using social to engage effectively with consumers.
  • CXM - May 9, 2017
    May 9, 2017 - Customer Experience Magazine
    What makes consumers happy today goes way beyond how they feel about your product alone. Lithium SVP Marketing, Dayle Hall, shares a few things brands can do to win customers for life.
  • Global Banking & Finance Review - May 5, 2017
    May 5, 2017 - Global Banking & Finance
    A new study shows 62 percent of UK adults would prefer to do their banking online than in a physical branch. However, only 23 percent currently trust the information they receive online from banks, with in-person banking remaining the most trusted source of information for 58 percent of UK adults. Commissioned by Lithium Technologies, the study of 2,000 UK adults uncovers a significant opportunity for financial institutions who can crack the code and build trust with consumers on digital channels.